Address: 8373 Route 183 Strausstown, PA 19507
Phone Number: (484) 709-6261
Allowed / Not Allowed Items
- Average size bags/back packs
- Cameras – nonprofessional only, no detachable lenses (camera policy subject to change depending on the event)
- Water – up to 1 bottle with a factory sealed
- Over the Counter Medication – must be factory sealed
- Prescription Medication – the name on the label must match your ID
- Cigarettes, Lighters & Electronic Cigarettes – smoking allowed in designated areas only
- Signs – up to 8.5×11 inches in size
- Weapons of Any Kind
- Outside Food or Beverage
- Permanent Markers
- Outside Alcohol
- Illegal Drugs/Substances
- Glass Containers
- Hard sided/large coolers
- Large or oversized bags/back packs, such as luggage, duffel bags, or industrial/camping-sized back packs
- Laser pointers
- Animals (except service animals)
- Selfie Sticks
- Professional Cameras
Venue A-Z Info
The Amphitheater offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol, guests will be required to show ID every time they purchase.
Service animals are permitted inside the venue during events. Only registered working animals are permitted.
We have an ATM on site. Located on the east side of the venue.
All bags are subject to search upon entry. Guests have the right to refuse a bag search and the venue has the right to refuse entry. If you have any items that are not allowed into the venue, please return them to your vehicle.
Banners and Signs
Signs larger than 8.5 X 11 inches are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist.
SUBJECT TO CHANGE – The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 in, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check back for the show you will be attending to ensure that we will be allowing cameras in.
Cancellations will only occur in the event of severe weather, artist cancellation, or an act of God. In the event of a cancellation, local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase. Follow us on socials for real-time updates.
Generally cell phones are permitted in the venue. On occasions, comedy shows in particular, cell phones usage may not be allowed due to artist requests.
Most events are all ages. Any age restrictions would be listed on the venue and/or Eventbrite event page. Any child two (2) years of age & older need a ticket.
Conceal and Carry
The Amphitheater does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.
Guests are permitted to bring in One (1) factory sealed bottle of water.. This policy is subject to change based on artist requests or safety considerations. Camelbacks are not permitted.
Drop off area is located at the North gate.
In the event of an emergency while on site – The Amphitheater has trained paramedics to assist with any medical issues. First aid is located on the east side on the upper level of the venue, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up to date on any dangerous weather or potential crowd related issues. In the event of a weather emergency, we will communicate with guests that are at the facility as well as guests on their way to the venue. Please follow our social pages for the latest developments on event days.
If you need assistance while at an event, please see a member of our team. They can be identified with yellow shirts displaying staff.
Gate Door times vary, but are usually two (2) hours prior to show time. Please check the specific event page as these times are subject to change. Please do not attempt to enter the venue any earlier than the designated times. Please DO NOT park or pull over along state highway 183 waiting for gates to open. The State Police are six miles up the road & will ticket you for pulling off & sitting in your car plus they will tow any car parked along the state highway.
Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to ejection. If a guest violates a state or local law, he or she will be subject to any tickets or punishment deemed necessary by local law enforcement.
Guests with Disabilities
The Amphitheater strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.
Media Relations / Press Passes
Merchandise will be available for all concerts at our merchandise booth located on the east side of the stage. All concert gear is property of the artist and the venue has no responsibility related to the craftsmanship or style of any merchandise. Please make sure you check that you have the correct size and there are no defects in the shirt before you walk away from the stand. The venue cannot assist with replacing or refunding any merchandise after the event has ended.
There is no overnight parking permitted at the venue. Any unauthorized vehicles on site prior to an event or after an event will be towed at the owners expense.
Restrooms are located through out the Amphitheater..
Scalping or reselling tickets is strictly prohibited. Any guest caught selling tickets on property will be turned over to local law enforcement.
When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please visit our First Aid station in the lobby and they will give you an alternative to our metal detectors. More information can be found here
Re-Entry is not permitted at The Amphitheater. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening; you will not be allowed back in without a new ticket.
Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.
Sponsorship / Hand Outs
Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.
Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event, we will post this information on our social media pages.
All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages. An event may be delayed, postponed, or canceled depending on the severity of the weather expected.
Will call tickets are available for pickup at the box office of the venue. Please make sure that you have a photo ID matching the purchaser’s name to pick up tickets. The Box Office is located at the entrance of the Amphitheater with two yellow flags.
Guests are not permitted to put tickets in will call for other guests to pick up. You will need to arrange to meet your party at the facility to deliver tickets.
If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event after 6:00PM so please do not try to pick them up earlier. If your tickets/passes are not in will call, you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.